Shipping Policy

Shipping Information

All in-stock orders are shipped within 24 hours from confirmation of your purchase. We typically ship products SAME-DAY if placed before 4pm Eastern Time (Monday ~ Friday). All orders placed after 4:00pm EST Friday may not be shipped until the next business day, which is usually Monday.

All deliveries ship from North Carolina and we do not ship on Saturdays and Sundays. Delivery times are estimates only. Please remember shipping times will vary depending on the size of the package and the delivery location. Shipping costs are non-refundable. We are not responsible for lost, stolen, damaged, or delayed shipments by your selected carriers. Please purchase shipping insurance during check out to cover all potential liabilities.

Back Orders

Due to our extremely low prices we are unable to split ship orders. Please ensure that all items are in-stock if you require rapid fulfillment.

Order Modification

We cannot modify order contents. You would need to cancel the order and place a new one.

Revisions and Modifications

5 Star Smoke may revise these Terms of Use at any time. Orders placed prior to this modification date remain covered by policies in effect at that time. By using this Site, you agree to be bound by any such revisions.